As we have moved to virtual vendor briefings and events, I have increasingly been excerpting short segments (with permission from vendors), as part of my Analyst Cam series.
I have been encouraging Rimini Street to share more info on its global reach and operational "secret sauce" like they did in this episode where they described how they deliver tax and regulatory updates as part of their support earlier than the much bigger software publishers.
So, I was really pleased to see that in their virtual investor day last week, they focused on customer case studies, addressable market shares and operational details. In fact, the CFO, Michael Perica waited his turn till the last session of the event, just before the analyst q&a.
I have excerpted about 15% of the 2 hour, 45 minute session, and in some sessions a number of the speaker's slides. You can watch the whole webcast by registering here.
Leading off after the Forward Looking caveat is Seth Ravin, CEO and Chairman who provides a historical perspective since the company was founded in 2005, and the expanded focus starting in 2015 to include application management services.
At 5.27, Sebastian Grady, President shares case studies across 8 industries and geographies.
At 8.46, David Rowe, CMO discusses addressable markets. I love that he actually describes components of his marketing technology stack. Didn't I mention they were serious about discussing operational details?
At 12.10, Gerard Brossard, COO discusses how the field is being reshaped to reflect a much more global Rimini customer base and for a sales force with many more products in their bags.
At 17.09, Brian Slepko, EVP Global Service Delivery discusses root cause analysis at Rimini, the continuous improvement culture and their TLR (Tax, Legal and Regulatory) group.
At 21.39, Daniel Winslow, Chief Legal Officer provides his perspective on the long running court battles with Oracle.
This is definitely not your Dad's Rimini Street! I first wrote about them in 2006. They have gone through many twists and bruising legal battles, and have emerged stronger and much more differentiated.
Head over to the whole webcast on the Rimini site to hear fuller comments from each of these execs, from the CFO and also listen to the Q&A.