I have been doing video interviews with a number of CIOs, software executives and practitioners about acrobatics they have been seeing in various vertical sectors during the COVID-19 crisis and the "New normal" they can expect as the economy wakes up. Here is the index to all the interviews in this series.
This time it is Phil Fersht, Founder, CEO and Chief Analyst of HFS Research which covers global sourcing strategies.
He talks about acrobatics at Cognizant as they tackled the pandemic, a ransomware attack and are still delivering impressive results. He also mentions leadership and unique practices at Accenture, IBM, Infosys, Mphasis, Wipro and other firms.
He discusses practices around Digital Transformation, Cloud Computing and Automation.
We cover wide global ground - we discuss Brexit, the lockdown in India and Philippines, and of course England, where he is based.
Fascinating discussion of trends in a human intensive industry which has been significantly impacted by travel and work from home trends during the pandemic.
