Tamas Hevizi interviewed me about what I have learned about digital transformation in the business acrobatics interview series I have been running in the last few weeks. Below is a discussion about digital acceleration during the crisis in the US and countries like Germany and Japan. We discuss a wide range of industries - healthcare, retail, banking, higher ed and many others. We also discuss the need to reach parity between digital and physical/analog experiences for customers and employees.
He had initially set it up as a Zoom session, then asked to change it to Skype. I groaned - in the last few weeks I have used ON24, Google Meet, MS Teams and a few other platforms. I did not want to install yet another product. As you can see the quality of his production is superb. No, don't just credit Skype. He has re-invented the home TV studio. A post on that is coming up on New Florence.
