I have been doing video interviews with a number of CIOs, software executives and practitioners about acrobatics they have been seeing in various vertical sectors during the COVID-19 crisis and the "New normal" they can expect as the economy wakes up.
This time it is Neeracha Taychakhoonavudh, EVP, Industries at Salesforce.
I especially enjoyed this conversation because she brought out so many examples of response to the crisis across 6 major industry sectors she leads. Too many vendors are still trying to sell what was in their bag pre-crisis.
She talks about Salesforce support for emergency response at public health agencies in many of the "hotspots" for the virus.
She next describes their work with many US banks as they processed thousands of the emergency PPP loans to small businesses.
She also describes Work.com which is designed to help companies plan for safe re-opening of their work facilities as their communities gradually allow for that.
