Josh Greenbaum has a fascinating post - how Microsoft and SAP plan to take over the enterprise software market. There is much in there I agree with. All the recent executive changes - Jen, Christian, Bill, Bob - are exciting for the industry. Microsoft's infrastructure cloud is on a roll - the SAP "Embrace" and the DoD JEDI contract only add to the momentum. But I see much bigger changes in the enterprise software market beyond what SAP and Microsoft will touch.
To me, Google, Facebook, Amazon and agencies like Accenture with their share of digital advertising and CMO access will continue to significantly influence and morph the CRM space
The customer service segment will be significantly reshaped as IoT, satellite, drone based concepts mature. I expect industrial asset makers like Siemens and Caterpillar and logistics providers like UPS and Amazon to also be major players.
Contract manufacturers like Foxconn and Flex and boutique design firms will have more than their fair share of influence in the product engineering and manufacturing areas.
Amazon, Alibaba and other big commerce sites will continue to commoditize fulfillment functionality for countless SMEs and set a bar for broader supply chain and logistics functionality.
Robotics and other automation vendors will reshape many a business process. Similarly, Google will help many an enterprises rethink processes with machine learning.
A whole bunch of customers are themselves reshaping their industry specific operational systems with custom development and specialist startups - they are tired of waiting for modernized vertical packaged software.
Major economies like China, Japan, Brazil and others have seen so far only modest traction with modern enterprise applications. I have a feeling regional players will have a bigger role in the next few years.
Josh has a lot of ink about activist investors. To me, they play a vital role in shaking up status quo, but smart as they are, I dont see them as significantly reshaping technology markets. In later, more mature markets, private equity investors have more influence in consolidations and other seismic changes. But we are not at the stage in the current iteration of enterprise software.
Net-net to me : SAP and Microsoft will continue to do well in traditional transactional areas. But the definition of the "enterprise" continues to rapidly expand, and I see a very fragmented market for the next few years.
Of course, Josh may well be right. My little bet is my ticket to what will be a wild ride. Cannot wait for the 2020s!
Comments
I will see Josh's five and raise him ten!
Josh Greenbaum has a fascinating post - how Microsoft and SAP plan to take over the enterprise software market. There is much in there I agree with. All the recent executive changes - Jen, Christian, Bill, Bob - are exciting for the industry. Microsoft's infrastructure cloud is on a roll - the SAP "Embrace" and the DoD JEDI contract only add to the momentum. But I see much bigger changes in the enterprise software market beyond what SAP and Microsoft will touch.
To me, Google, Facebook, Amazon and agencies like Accenture with their share of digital advertising and CMO access will continue to significantly influence and morph the CRM space
The customer service segment will be significantly reshaped as IoT, satellite, drone based concepts mature. I expect industrial asset makers like Siemens and Caterpillar and logistics providers like UPS and Amazon to also be major players.
Contract manufacturers like Foxconn and Flex and boutique design firms will have more than their fair share of influence in the product engineering and manufacturing areas.
Amazon, Alibaba and other big commerce sites will continue to commoditize fulfillment functionality for countless SMEs and set a bar for broader supply chain and logistics functionality.
Robotics and other automation vendors will reshape many a business process. Similarly, Google will help many an enterprises rethink processes with machine learning.
A whole bunch of customers are themselves reshaping their industry specific operational systems with custom development and specialist startups - they are tired of waiting for modernized vertical packaged software.
Major economies like China, Japan, Brazil and others have seen so far only modest traction with modern enterprise applications. I have a feeling regional players will have a bigger role in the next few years.
Josh has a lot of ink about activist investors. To me, they play a vital role in shaking up status quo, but smart as they are, I dont see them as significantly reshaping technology markets. In later, more mature markets, private equity investors have more influence in consolidations and other seismic changes. But we are not at the stage in the current iteration of enterprise software.
Net-net to me : SAP and Microsoft will continue to do well in traditional transactional areas. But the definition of the "enterprise" continues to rapidly expand, and I see a very fragmented market for the next few years.
Of course, Josh may well be right. My little bet is my ticket to what will be a wild ride. Cannot wait for the 2020s!
I will see Josh's five and raise him ten!
Josh Greenbaum has a fascinating post - how Microsoft and SAP plan to take over the enterprise software market. There is much in there I agree with. All the recent executive changes - Jen, Christian, Bill, Bob - are exciting for the industry. Microsoft's infrastructure cloud is on a roll - the SAP "Embrace" and the DoD JEDI contract only add to the momentum. But I see much bigger changes in the enterprise software market beyond what SAP and Microsoft will touch.
To me, Google, Facebook, Amazon and agencies like Accenture with their share of digital advertising and CMO access will continue to significantly influence and morph the CRM space
The customer service segment will be significantly reshaped as IoT, satellite, drone based concepts mature. I expect industrial asset makers like Siemens and Caterpillar and logistics providers like UPS and Amazon to also be major players.
Contract manufacturers like Foxconn and Flex and boutique design firms will have more than their fair share of influence in the product engineering and manufacturing areas.
Amazon, Alibaba and other big commerce sites will continue to commoditize fulfillment functionality for countless SMEs and set a bar for broader supply chain and logistics functionality.
Robotics and other automation vendors will reshape many a business process. Similarly, Google will help many an enterprises rethink processes with machine learning.
A whole bunch of customers are themselves reshaping their industry specific operational systems with custom development and specialist startups - they are tired of waiting for modernized vertical packaged software.
Major economies like China, Japan, Brazil and others have seen so far only modest traction with modern enterprise applications. I have a feeling regional players will have a bigger role in the next few years.
Josh has a lot of ink about activist investors. To me, they play a vital role in shaking up status quo, but smart as they are, I dont see them as significantly reshaping technology markets. In later, more mature markets, private equity investors have more influence in consolidations and other seismic changes. But we are not at the stage in the current iteration of enterprise software.
Net-net to me : SAP and Microsoft will continue to do well in traditional transactional areas. But the definition of the "enterprise" continues to rapidly expand, and I see a very fragmented market for the next few years.
Of course, Josh may well be right. My little bet is my ticket to what will be a wild ride. Cannot wait for the 2020s!
November 11, 2019 in Cloud Computing, SaaS, Industry Commentary | Permalink