Last week I saw a conversation at Frank Scavo’s revisited around SaaS and code in escrow. This week I see Ryan Nichols’ post on Cloud Insurance
It’s good to see SaaS world step up and provide jittery buyers comfort in a number of areas. But I get the sense they are overreaching.
I mean, seriously, what tiny miniscule percentage of companies ever reached into bank vaults to get escrowed code belonging to failing on-premise vendors? I mean with the spectacular overruns around so-many ERP, CRM and other on-premise software, what “insurance” did buyers have? They just sucked it in and wrote it off.
I have written before SaaS is delivering better up-time availability than most mainstream on-premise commercial applications. Your hair would stand if you heard what security breaches are happening in on-premise data centers – yes, even so-called fortress banks. SaaS in many ways is doing fine around security as Laef Olson, CIO of RightNow wrote in his guest column.
On-premise vendors can raise FUD all they want. The best defense is to ask them for their own track record and metrics.
I would rather see SaaS vendors start to invest more heavily in functional, geographic, vertical feature growth. Especially in many areas where on-premise vendors have not delivered the last few years, even after promising to do so.
