Hope my friend Phil Wainewright does not mind my ripping off the title of his new post.
But to me the big accident that happened was someone decreed one group of vendors should develop software, and another group should implement and maintain that software.
It’s changing.
Appirio briefed me yesterday about the Professional Services Enterprise vertical product they have developed on the force.com platform. So I asked them – are you becoming more of a software company, less of a systems integrator? Their response, oblivious to the difference - “we are a cloud solutions provider”
A few hours apart, Vana Consulting informed me they had released human resource, talent management, and collaboration solution for small to mid size businesses built on the Zoho’s platform. Oh and on the side Vana also delivers services arounf Success Factors, PeopleSoft and Oracle HR products,
I bloggedon Sunday about Zyme breaking free from the traditional linear services model based on chargeable hours.
Last month I ran a guest column from the CEO of Corefino where she described how she is blending software and services in her next-gen BPO.
Four companies too young to remember the accident…
