"I'm going to repeat something that I've repeated before - this is NOT a company that I thought that I'd be liking or even without that, seeing as a leader in the CRM space because they understood what contemporary customers are looking for."
Paul Greenberg - who writes nice things about what Anthony Lye at his team have done around various Oracle CRM products.
In my day job, I hear very few positive things about Oracle as clients express dismay about lack of information about Fusion applications, are under budget pressure to negotiate its maintenance rates down or look at decommissioning strategies after years of headbutting with the vendor - but as Paul says, credit where it is due.
