The WSJ summarizes a survey of outsourcing firms by Brown-Wilson. And BusinessWeek jumps in and questions credibility of the firm.
BusinessWeek is right to point out outsourcing firm rankings should not jump like a yo-yo from year to year. But it is a bit unfair for Steve Hamm sitting in expensive real estate at Avenue of the Americas in Manhattan to question where Brown-Wilson does its research from. In this day and age of global delivery models and tele-commuting, who cares?
My advice to buyers - as it was with last year's survey - take advantage of the bounty of the fragmented outsourcing market!
If anything with cloud computing and SaaS vendors gathering momentum (which the survey did not factor), the outsourcing market is about to get disrupted even more.
