Fortune does an expose of CA - one of biggest software companies without decent accounting or sales commission processes, even as it sells compliance, security and other functionality to global companies.
If you think you can write it off on Charlie and Sanjay - think again. Software vendors who are paid maintenance to keep improving products which give their CTOs only 5% of revenues to spend on R&D - and little of that on new functionality. Software vendors which take years to roll out products while promising "rapid implementations" to customers.
No, they are not about to get indicted. But there sure is a lot of - do as my salespeople say, not as I do - in the industry. The shoemaker's children often have the tattered shoes.
