Courtesy of Sadagopan I saw this interview with Stephen Tame, CIO of Jetstar, a low cost offshoot of the Australian airline, Qantas.
"It means I can experiment with DSL connections, CDMA connections. I can experiment with all of these technologies that you might argue is not a 99.9 percent solution, but I don't have to achieve that result. So as well as giving me the flexibility to give the business their tools, and saving me cost, I'm achieving some results. That 2.5 percent -- you'd be surprised at how much that locks you in, and how much that costs. That last 2.5 percent is really where the big dollars are, where the big resourcing requirements are -- and it's like a ball and chain."
In the 90s, SAP and Oracle and EDS and IBM and Verizon urged customers to implement their "vanilla" versions to lower TCO. But they have become the 2.5% Stephen talks about and he is finding new flavors of "vanilla" to dramatically lower TCO in a number of technology areas.
Stephen's airline flies to New Florence.
