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STRAW POLL: Good/Bad Profits in Tech
Fred Reichheld, an authority on measuring customer loyalty, has a great post on "good" and "bad" profits.
So, I think it would be fun to poll my readers on who they think has good/bad profits in tech.
Please comment below and in that identify 2 technology vendors (IBM, Oracle, Verizon etc) - the one you believe has the highest "good" profits (very high customer loyalty, satisfaction), and the one with the most "bad" profits. Also indicate the percentage of good/bad in each case. If you want to vote anonymously say that in your comment and I will consolidate your answers with those of other anons.
January 24, 2006 in Industry Commentary | Permalink