Tacit and Transactional skillsets

Interesting research by McKinsey (registration required) on how workforces in most of the developed world are changing as technology and outsourcing keep shrinking the core transaction processing talent needs.

I have seen many managers resist change because their comp plans and corporate recognition still depended on having large armies report to them. I have seen others struggle to transition from people manager to vendor manager as tasks got outsourced. McKinsey is pointing to a major change going on in the corporate world.