I have received a number of comments about this BPO article I wrote in the Sandhill newsletter
http://www.sandhill.com/opinion/editorial.php?id=15
some say it is too scary...others say it is timely as the software industry searches for new products and business models. One thing is for sure..systems integrators and outsourcers like Accenture and EDS have felt the impact of offshore competition much more directly than ISVs have...in the next wave the ISVs will feel the impact