There is a hilarious (especially if you don’t mind R rated language) anecdote in Walter Isaacson’s book about Steve Jobs. It deals with the acronym FDA. You can get a gist here if you don’t want to read the book, but the book is much more colorful.
Walter does not go much into what must have been a tempestuous relationship with AT&T (and other carriers) around the iPhone. but I bet it drove the perfectionist Jobs berserk to get customer complaints like this one CEO Tim Cook recently dealt with.
I have to believe this conversation dreamed up by the Fake Steve Jobs actually happened a few times. And not just with AT&T.
If the carriers have a sense of humor, and a commitment to continuous improvement, they should give the VLSI team a call and find out where they can order the Team FDA jackets for their own teams.