In 2007, when Verizon was negotiating Congressional immunity for its role in wiretapping, I wanted to be a fly on the wall to hear how its Shared Success Council (its ethics committee which reports to the Board) was reconciling government requests with its stated code of “protecting the information that our customers, business partners and fellow employees have entrusted to our care”
A few weeks ago, as I was listening to a Verizon executive describe its Precision Market Insights service which sells anonymized and aggregated GPS data of its mobile customers I wondered what privacy concerns the Council had considered.
Now that the news has broken on the metadata of calls that Verizon has been sharing (not voluntarily it appears) with the NSA, I would again have liked to have been a fly on the wall of the Council discussions.
As a Verizon customer, I would like a bit more transparency. The home phone is mostly used by my wife to call friends and family in Ireland and elsewhere. But perversely, because of Verizon’s outrageous international rates she uses a 3rd party long distance company or Vonage on my business line.
So here’s my curiosity – does Verizon also report the follow on touch tones as part of its metadata ( which would show 01135343XXXXX on a call to Ireland after the 1-800 access code?) and are they parsing Vonage packets on our FioS broadband.
We have nothing to hide, but it would be nice as Verizon expects of its suppliers for our family to similarly be able to apply our supplier code of conduct to Verizon.