I blogged recently about The Outsourcing Famine – little innovation in “business models and global delivery models and their partnering with interesting new technologies” with exceptions in firms like Cognizant and emerging ones like appirio and Corefino.
Jon Reed highlights some innovations in the SAP services ecosystem – most again from smaller firms like cumulusIQ which provides SAP “Knowledge-as-a-service” – a shared service of SAP expertise.
Jason Corsello of Knowledge Infusion talks about their new KI OnDemand “Its our attempt to transform our little world of HCM consulting by offering an on-demand subscription service for clients. Think of it as a HR version of McKinsey Quarterly meets TED meets Amazon ratings meets ESPN.com (minus the news)”. KI is targeting about 50 clients and a revenue of $ 1 m from the service in the first year.
Will this transform the hundreds of billions in fees in outsourcing services with its large army and bill-by-the-hour mindset? Not any time soon, but it is good to see the innovation.