"I'm mad as hell, and I'm not going to take this anymore"

So we got the mandatory "No comment" as we asked Dr. Henning Kagermann of SAP about the TomorrowNow matter. I followed with what he thought about Rimini offering maintenance to his customers. He nodded his head - not sure he was aware of the announcement that morning.

Next topic, I figured.

But he spent the next few minutes painting scenarios without mentioning names or specifics.

The bracketed words are mine, but it went something like:

Customers need choices (of third party maintenance). But depending on the outcome (if Oracle wins) not sure other large companies (like SAP) will ever offer it. Only smaller firms (like Rimini) likely will. The wild card is how customers react. How customers react to the outcome will determine the future of such services.

He emphasized the part about customers.

I interpret that to mean (Oracle) customers should do this.