"Everybody was born with a screwdriver in their hands"

Interesting interview with Ben Verwaayen, CEO of BT as he transforms the company. He could have also mentioned everyone born with a monopolistic view point on the market.

And often with transformations, it is better to acquire and build from outside rather than try to change from within and BT has made almost 30 mid-sized acquisitions around the world in the last few years.

This interview with JP Rangaswami, Managing Director of Convergence shows BT's vision. It is telling that JP also writes a widely read blog.  A telecom exec as a popular blogger? Now that is transformation.

Last week, T-Systems, the Deustche sub has announced an alliance with Cognizant to go to market with its India workforce. More signs that European telcos may be evolving quicker than US ones who still are fixated on wires and screwdrivers - and yes, monopoly.