Two folks who have in different ways shaped the world's technology and business processes over the last decade - George Colony and Greg Hackett chime in on the CIO. George urges them to become "teachers". Greg warns them they are one failed project away from eating up their company's thin margins.
Most CIOs I know have little time for either. They are shaving costs much quicker than other SG&A areas that Greg talks about. And many are innovating far more than George gives them credit for. While also being burdened with risk mitigation ulcers.