Toby Redshaw of Motorola, when asked at a conference earlier in year about the promise of SaaS and open source economics versus incumbent software models, said "Money is Money. The total cost matters." As they gain in momentum, SaaS and open source vendors will do well to remember buyers typically tend to not get religious about categories - they are more interested in how the categories look in the budget spreadsheets.
By the same token, courtesy of Sadagopan I saw this CIO magazine country offshoring assessment. I have been struck in recent months at how many clients are saying " We do not want to overlook the time zone and proximity advantage. We realize India or China may offer several advantages in cost and quality - but let's not ignore the "hassle factors". Let's at least consider nearshore and rural options." Like SaaS and Open Source, new country entrants have a nice opportunity, but cannot just bad mouth the incumbent leaders. Results are results.