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more on convergence of services and software markets...
Infoworld on BPO
and my article at Sandhill on why software vendors should take BPO, especially the offshore variant, seriously
Software's New Menace: BPO
May 10, 2005 in Offshoring Negotiations/Best Practices, Outsourcing (Business Process - BPO), Outsourcing Negotiations/Best Practices | Permalink